Privacy Policy CSR Policy Terms of Service (ToS)

Privacy Policy

Last updated on: 30th Agust 2024.

1. Introduction

At M1 Stack Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our software product ("Service").

2. Information We Collect

Personal Information: We collect personal information such as your name, email address, phone number, and payment details when you register for an account or use our Service.

Student and Institute Information: We collect information related to students and institutes, including names, contact details, academic records, fee payment history, and financial data.

Usage Data: We collect information about how you use the Service, including IP address, browser type, device information, and pages visited.

3. How We Use Your Information

We use your information to:

  • Provide and improve our Service.
  • Process payments and manage subscriptions.
  • Communicate with you about updates, promotions, and customer support.
  • Ensure compliance with legal obligations and prevent fraud.

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Service.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

Under Indian law, you have the right to:

  • Access and correct your personal information.
  • Withdraw consent to the processing of your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us at [Your Contact Information].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data and improve your experience with our Service. You can control the use of cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through the Service. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Privacy Policy.

11. Subscription and Payment Information

We collect and process your payment information to manage your subscription to our Service. This includes storing your payment details securely and processing transactions through a third-party payment processor.

11.1 Free Trial and Subscription

We offer a 14-day free trial for new users. If you do not cancel your subscription before the trial ends, your payment method will be automatically charged for the subscription fee. You can manage your subscription and payment settings through your account.

11.2 Refund Policy

We do not offer refunds for subscription fees once payment has been processed. By subscribing to our Service, you acknowledge and agree to our no-refund policy. If you choose to cancel your subscription, you will continue to have access to the Service until the end of your current billing cycle, but no refund will be issued.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@m1stack.com.

CSR Policy

Last updated on: 30th Agust 2024.

1. Introduction

At M1 Stack Solutions, we are committed to conducting our business in a socially responsible and ethical manner. Our Corporate Social Responsibility (CSR) policy outlines our dedication to making a positive impact on society and the environment.

2. Purpose

The purpose of this CSR policy is to define our commitment to sustainable development, ethical business practices, and social responsibility. We aim to integrate these principles into our business operations and contribute to the well-being of our employees, communities, and the environment.

3. Scope

This policy applies to all employees, contractors, and business partners of M1 Stack Solutions. We expect all stakeholders to adhere to the principles outlined in this policy.

4. Key Focus Areas

Our CSR efforts are focused on the following areas:

  • Environmental Sustainability: We are committed to reducing our environmental footprint through energy efficiency, waste reduction, and sustainable practices.
  • Community Engagement: We support community initiatives that promote education, health, and social well-being. We encourage our employees to volunteer and participate in community service activities.
  • Ethical Business Practices: We conduct our business with integrity, transparency, and respect for human rights. We comply with all applicable laws and regulations and promote ethical behavior among our employees and partners.
  • Employee Well-being: We prioritize the health, safety, and development of our employees. We provide a supportive work environment that fosters professional growth, work-life balance, and diversity and inclusion.

5. Environmental Sustainability

M1 Stack Solutions is committed to minimizing our environmental impact. We strive to:

  • Reduce energy consumption and promote the use of renewable energy sources.
  • Implement waste reduction and recycling programs.
  • Adopt sustainable practices in our operations and supply chain.
  • Encourage our employees to adopt eco-friendly practices in their daily work.

6. Community Engagement

We believe in giving back to the communities in which we operate. Our community engagement initiatives include:

  • Supporting local educational programs and institutions.
  • Participating in health and wellness initiatives.
  • Providing resources and support to underserved communities.
  • Encouraging employee volunteerism and community involvement.

7. Ethical Business Practices

Integrity and transparency are the cornerstones of our business operations. We are committed to:

  • Upholding the highest standards of ethical conduct in all business dealings.
  • Ensuring compliance with all applicable laws, regulations, and industry standards.
  • Promoting a culture of honesty, accountability, and respect.
  • Protecting human rights and ensuring fair labor practices across our supply chain.

8. Employee Well-being

Our employees are our greatest asset. We are committed to their well-being by:

  • Providing a safe and healthy work environment.
  • Supporting professional development and career growth opportunities.
  • Promoting work-life balance and flexible work arrangements.
  • Fostering diversity, equity, and inclusion in the workplace.

9. Monitoring and Reporting

We regularly monitor our CSR activities and report on our progress to ensure transparency and accountability. We welcome feedback from our stakeholders and continuously seek to improve our CSR practices.

10. Contact Information

If you have any questions about this CSR policy or our data practices, please contact us at contact@m1stack.com.

Terms of Service (ToS)

Last updated on: 30th Agust 2024.

1. Introduction

Welcome to M1 Stack Solutions. These Terms of Service ("Terms") govern your access to and use of our software product ("Service") designed to manage various types of institutes, including student information, finance management, expense tracking, and fee payment.

By using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Service.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration

To access certain features of the Service, you may need to register for an account. You agree to provide accurate and complete information during registration and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Use of the Service

You agree to use the Service in compliance with all applicable laws and regulations. You may not use the Service for any unlawful or prohibited purpose, including but not limited to:

  • Engaging in fraudulent or deceptive practices.
  • Infringing on the intellectual property rights of others.
  • Distributing harmful software or viruses.

5. Fees, Payment, and Refund Policy

5.1. Subscription Fees

Our Service is offered on a subscription basis. The subscription fee ("Fee") is charged on a [monthly/annual] basis and is required to continue accessing the Service after the free trial period.

5.2. Free Trial

We offer a 14-day free trial to new users. During this trial period, you can access the Service without being charged. If you do not cancel your subscription within the 14-day trial period, the subscription fee will be automatically charged to your payment method at the end of the trial period.

5.3. Payment Terms

You agree to provide accurate and complete payment information. The subscription fee is due at the beginning of each billing cycle, and failure to make timely payments may result in the suspension or termination of your account. We reserve the right to change our subscription fees at any time, but we will notify you in advance of any changes.

5.4. Refund Policy

We do not offer refunds for subscription fees after the 14-day free trial period. By subscribing to our Service, you acknowledge that the subscription fee is non-refundable, and you waive any right to a refund once the payment has been processed. If you cancel your subscription after the billing cycle begins, you will still have access to the Service for the remainder of that billing period, but no refund will be provided.

6. Intellectual Property

All content, trademarks, and intellectual property associated with the Service are owned by M1 Stack Solutions or our licensors. You may not use, reproduce, or distribute any content from the Service without our prior written permission.

7. Data Protection and Privacy

Our Privacy Policy outlines how we collect, use, and protect your personal data. By using the Service, you agree to the collection and use of your data as described in our Privacy Policy.

8. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice or liability, for any reason, including but not limited to your breach of these Terms.

9. Limitation of Liability

To the maximum extent permitted by law, M1 Stack Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Service.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City, India].

11. Changes to the Terms

We may update these Terms from time to time. If we make significant changes, we will notify you by email or through the Service. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about this Terms Of Service or our data practices, please contact us at contact@m1stack.com.